1. What is the typical lead time for production and delivery?
Standard production generally requires 7 to 15 business days depending on specific quantities and custom requirements. Freight and delivery schedules depend on the chosen shipping method (air, sea, or express).
2. Are OEM and ODM customization services supported?
Yes, we provide end-to-end OEM and ODM customization services, including customized logos, custom dimensions, personalized graphic packaging, and material modifications.
3. How is product quality verified and controlled?
Our manufacturing process adheres to strict quality inspection protocols. Every batch undergoes raw material inspection, in-line process control, and full post-production testing prior to shipment.
4. What is the minimum order quantity (MOQ)?
We maintain flexible MOQ policies to support both introductory trial orders and large-scale bulk procurement. Contact our sales representatives for model-specific MOQ details.
5. Can samples be requested prior to placing a bulk order?
Yes, sample units are available upon request to enable performance assessment and quality validation before placing bulk commitments.
6. Which payment and transaction terms are accepted?
We support diverse and secure global payment channels, including T/T (Telegraphic Transfer), Western Union, and Trade Assurance solutions.