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Product Description

Frequently Asked Questions

Q: What is the minimum order quantity (MOQ) for custom manufacturing?

Our minimum order quantity varies depending on the specific item and customization requirements. Please reach out to our sales team with your project details for specific MOQ thresholds.

Q: Can I request a sample before confirming a bulk production order?

Yes, we provide pre-production samples so you can inspect material quality, dimensional accuracy, and craftsmanship before committing to volume manufacturing.

Q: What is the standard lead time for order fulfillment and delivery?

Sample production usually takes 5 to 7 business days, while standard mass production cycles require 15 to 25 business days depending on design complexity and current order capacity.

Q: Do you offer OEM and ODM customization options?

Yes, comprehensive OEM/ODM services are supported, including custom dimensions, specialized branding, custom packaging, and technical specifications matching your requirements.

Q: How is product quality ensured throughout the manufacturing process?

We maintain strict internal quality assurance procedures, covering incoming raw material verification, in-line process monitoring, and final pre-dispatch inspection reports.

Q: What international shipping methods and trade terms are supported?

We support multiple worldwide logistics options including air express, air cargo, and ocean freight, complying with standard incoterms such as FOB, EXW, and CIF.

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